Contact

The fastest way to reach us is email: [email protected]

Useful things to send

• A number that changed. If Epic announces new drop rates, Treasure Hours times or multipliers, a link to the announcement helps us update quickly.
• A mistake. Tell us which page and what looks wrong.
• A bug. Tell us your device and browser, and what you pressed before it went wrong.

What we cannot help with

We are not Epic Games. We cannot see your account, restore items, change drop rates or give out Pirate Shop Access. For account problems, use Epic's own support.

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